Terms of service

These terms govern your use of the ORZA Pantry online store and purchases made through it. By placing an order, you agree to provide accurate information and to pay the displayed price, taxes, and delivery charges.


Product information

Product details, including ingredients and preparation instructions, are shown on the relevant product page and packaging.


Orders and payment

An order is accepted when we confirm it. We may contact you if we need to correct an error, verify information, or cannot fulfil an order. Payment is processed by the payment providers shown at checkout.


Food and allergens

Review the final ingredient and allergen information before preparing or consuming a product. Contact us before ordering if you have an allergy or need product information.


Returns and consumer rights

Our returns and replacement approach is set out in the Return and refund policy. Nothing in these terms limits rights that cannot lawfully be excluded under applicable consumer law.


Contact

Questions about these terms or an order can be sent to hello@orzapantry.com.


Business address: Calle Loma de los Riscos 59, Bloque 4 Portal 3 Esc. I, 29620 Torremolinos, Málaga, Spain. Questions about these terms or an order can be sent to hello@orzapantry.com.